Questions about managed IT, pricing, and contracts
Everything you need to know about working with STR Technologies.
What makes STR Technologies special vs other IT companies?
We are a Boutique IT Service Provider with deep relationships with our clients. We don't serve everyone uniformly — we maintain proven processes and continuously improve our approach to deliver the best results for each client.
How long are your contracts?
We don't have contracts. We believe it's our job to prove our worth to you each month. You can terminate anytime without penalties.
What's your pricing model?
It's a short, simple process that usually takes 5-10 minutes on the phone or in person to get a price. All services are included in one flat monthly fee.
Do you handle cybersecurity threats?
Yes, we address cybersecurity with a proven framework and continually evaluate how to best protect our clients. We collaborate with other firms on best practices to ensure comprehensive protection.
Are your rates expensive?
Most prospective clients are surprised at how much value they get for what they pay us. We emphasize delivering maximum value, not being the cheapest option.
Does your team receive training?
Our team is continually working to better themselves both professionally and personally. We view learning as an ongoing journey, not a destination.
Can you supplement our internal IT staff?
Sure! Give us a call and we will talk about what your staff is good at and how we can help fill in the gaps. We work alongside internal IT teams frequently.
What is the minimum company size for your services?
Most of our clients have 20 computer users and up, but in some special cases we can help smaller organizations.
Can you handle large organizations?
Absolutely. We service large companies and collaborate with internal IT departments. We scale our services to match your needs.
What companies aren't a good fit?
Organizations that aren't willing to invest appropriately in their technology. Professional IT services require proper investment for proper results.
Why should I switch from my current IT person?
If your current provider is meeting your needs, you should stay with them. But when you're ready for a proven framework, proactive management, and a full team behind you, we're here.
How do we get started?
Simply fill out our contact form or give us a call at 844-787-3278. We'll schedule a brief conversation to understand your needs and provide a quote.