One Flat Monthly Fee. No Contract. That's the Whole Pitch.
Most IT companies lock you into multi-year paper because they're afraid you'd leave if you could. We charge one monthly number. Helpdesk, ACE, and vCIO are in it. Cancel anytime.
Flat fee vs break-fix vs hourly
Break-fix pays the vendor when things explode. Hourly punishes you for calling. A flat fee means we lose when you're down — so we keep you up.
If we only made money when your server died, we'd have a reason to let it get close. We don't. One monthly number. Monitoring, patches, and a person who picks up the phone are already paid for.
How the incentives actually work
- Break-fix: they get paid when something blows up
- Hourly: you hesitate to call because the clock is running
- Flat fee: downtime costs us, so we prevent it
Cancel anytime — there is no contract
No 36-month paper. No early termination fee. Read the agreement in five minutes, then cancel whenever we stop earning the next invoice.
We're in Union, Missouri — 80 North Oak — not a sales floor that needs a lock-in to hit quota. Month-to-month means we earn the next invoice the same way we earned the last one: by keeping your tech boring.
What you won't sign
- A three-year contract you need a lawyer to decode
- An early termination fee that makes leaving expensive
- Auto-renew fine print that hides in page nine
What's in the fee
One number covers the day-to-day: helpdesk, ACE on-site, and vCIO. When something breaks, we don't send a second invoice. Typical band for most businesses: $100–200 per user per month.
Helpdesk
A real person in Missouri. You call, they pick up, they fix it. No chatbot, no ticket-queue purgatory.
ACE on-site
An Alignment & Compliance Engineer who actually shows up. They walk the office, poke at the network, and catch what remote monitoring cannot see.
vCIO
Someone who thinks about next quarter, not just this ticket. Budget, inventory, and whether that purchase is actually worth it.
Monitoring & the quiet work
Patches, backups, antivirus — the background work that keeps you from finding out about a problem the hard way.
Frequently Asked Questions
What does a no-contract MSP in St. Louis cost?
Most businesses pay $100–200 per user per month. That is the same typical band already on our St. Louis FAQ. The exact number comes after a conversation — no bait-and-switch.
What's included in the flat monthly fee?
Helpdesk, ACE on-site, vCIO, and monitoring — plus the background work (patches, backups, antivirus). When something breaks, there is no extra invoice. vCIO is not a separate SKU.
Is there a contract?
No. There is no contract. Month-to-month. Cancel anytime. No early termination fee.
How is this different from break-fix or hourly?
Break-fix pays the vendor when things explode. Hourly punishes you for calling. A flat fee means we lose when you are down — so we keep you up.
Is vCIO extra?
No. vCIO is included in the same monthly number as helpdesk and ACE. Read the vCIO page if you want the quarterly-review version of that story.
Most businesses pay $100–200 per user per month
That's the live St. Louis band. The exact number comes after a conversation.
Flat monthly fee. No contract. Cancel anytime.