You Need Your Computers to Work. Not a 47-Page Enterprise IT Proposal.
STR Technologies gives St. Louis small businesses real computer support — flat monthly fee, no contracts, and a local team that actually picks up the phone.
Flat monthly fee, no surprises
One number, every month. No hourly rates that balloon when things go sideways.
No long-term contracts
Cancel anytime. We'd rather earn your business than lock you in.
Local team, not an overseas helpdesk
We answer the phone. Real people, based in Union, MO, covering the full St. Louis metro.
Proactive, not reactive
Monitoring, maintenance, and patches run in the background — most clients never know a problem was there.
Right-sized for 3 to 50 employees
You don't need an IT department. You just need one that works.
If you Googled "computer support" instead of "managed IT services," you're exactly who we built STR for. You've got a small team, real deadlines, and computers that have opinions about both. You're not shopping for an enterprise IT package with a two-year contract — you just want the thing to work. We get it. STR Technologies has been keeping Missouri businesses running since 2006, for one flat monthly fee and zero long-term commitments.
What "Computer Support" Really Means for a Small Business
The small business owner who Googles "computer support" isn't looking for a service-level agreement or a SIEM dashboard — whatever those are. They want computers that don't crash on deadline day. They want someone to call when email stops working at 8am on a Tuesday. They want protection from those increasingly convincing phishing emails, and actual help when a new hire needs to get set up without it becoming a two-day ordeal.
Those aren't small IT needs. They're real ones. And they're exactly what STR handles — everything a 3-to-50-person business actually needs, wrapped up in one flat monthly number, no contract required. If you want to dig into how we work with specific communities across Greater St. Louis, check out our St. James, MO and Pacific, MO pages for a sense of what local support looks like on the ground.
The "Call When It Breaks" Tax Is Costing You More Than You Think
Most small businesses limp along with break-fix IT — you call a tech when something dies, pay whatever they ask, and hope it holds. It feels cheaper right up until it isn't. The average small business loses around $427 per minute during downtime (ITIC). A cyberattack costs small businesses roughly $53,000 per hour in downtime alone — per hour (VikingCloud, 2025). And here's the part nobody talks about: the tech you call only when something breaks has zero incentive to keep things healthy. That's not a personal failing — it's the model. Break-fix billing means they get paid when you hurt.
STR operates the opposite way. You pay us a flat monthly fee, so we're paid to prevent problems. Which means we're actually trying to prevent them — proactive monitoring, regular maintenance, patches before they become vulnerabilities. It's not charity; it's aligned incentives. We're the IT company that profits when your business runs smoothly. Weird concept, we know.
One Monthly Number. Everything Your Business Actually Needs.
For one flat monthly fee per device, STR covers computer monitoring and maintenance (catching issues before they become emergencies), a local help desk you can actually reach, cybersecurity built in from day one — not bolted on after something bad happens — and setup help when you bring on someone new. No surprise invoices. No "that's not in your plan" conversations at the worst possible moment. You know what IT costs this month before the month starts.
43% of cyberattacks target small businesses. 60% of those businesses close within six months of a major breach. Real IT support isn't a luxury item for companies with 200 employees — it's the thing that keeps you open. STR is right-sized for businesses like yours, not enterprises that need an IT department of their own.
No Contracts. No Surprises. Cancel Anytime.
The "computer support" buyer has usually been burned before. A tech who disappeared. A company that was great during the sales call and invisible afterward. Or worse — a contract that was easy to sign and impossible to leave. STR doesn't do any of that. No long-term contracts, no locked-in pricing, no cancellation fees. You stay because the service is actually good, not because you're legally required to.
We're based in Union, MO and serve businesses across the Greater St. Louis metro — Chesterfield, O'Fallon, St. Charles, Maryland Heights, Ballwin, Creve Coeur, Washington, Sullivan, Rolla, and everywhere in between. If something needs hands-on attention, we can show up. Most problems get solved faster via remote access, but we're not hiding behind a ticket queue if you need a person on-site.
Ready to Find Out What Your IT Actually Needs?
Start with a free IT assessment. We'll look at what you've got, tell you what you actually need, and give you a flat monthly number. No jargon, no sales pitch, no contract required. Just straight talk from people who've been keeping Missouri businesses running since 2006.
Frequently Asked Questions
Do I need managed IT services or just computer support for my small business?
They're the same thing when you cut through the jargon. Managed IT is just what the industry calls ongoing, proactive computer support with a flat monthly fee. If you want computers that stay healthy, fast help when something breaks, and protection from cyber threats — all for a predictable cost — that's what STR provides, whether you call it managed IT or computer support.
How much does computer support cost for a small business in St. Louis?
STR charges a flat monthly fee per device — no surprise invoices, no hourly rates that balloon when things go wrong. We'll give you a specific number after a free assessment, because every business is different and one-size pricing usually means you're overpaying for something you don't need.
What if I already have someone handling IT?
We hear this a lot. If you've got a reliable IT person or company you trust, great — stick with them. If you're not sure it's working, we'll tell you honestly after a free assessment. And if you're stuck in a contract with another provider, we can help you plan the transition so you're protected when the time comes.
Do you offer on-site computer support in St. Louis or just remote help?
Both. Remote support handles most issues fast and gets things fixed without waiting for a truck roll. But STR is based in Union, MO and covers the full Greater St. Louis area — so when something needs hands-on attention, we can actually show up.
Can I cancel my computer support plan anytime?
Yes. No long-term contracts, no cancellation fees. We don't lock people in — the goal is to be so consistently useful that leaving never crosses your mind. But the choice is always yours.
Is STR right for a business with fewer than 10 employees?
Absolutely. Some of the businesses we serve best are small — law offices, HVAC contractors, retail shops, financial service firms — teams that feel the pain when something breaks but aren't big enough for an in-house IT department. You don't need 50 employees to deserve real IT support.